At La Guardia, Delta Uses iPads to Fill the Wait Time January 22, 2013 1:20 am
On a recent business trip to New York, Joe Pullin of Novi, Mich., did something he would have considered unthinkable not long ago.
Rather than rush off the plane and into a cab headed into Manhattan, he lingered at the arrival gate at La Guardia Airport, stopping for a leisurely lunch at Bisoux, a French bistro, and using the iPad mounted on his table to order his meal, check his e-mail and pay the bill.
“I’m very impressed. I think it adds another dimension to this airport that never existed before,” said Mr. Pullin, a consumer electronics executive and frequent business traveler.
About 38,000 travelers pass through Delta Air Lines’ two terminals at La Guardia each day. That they may be glad to spend more time there is good news for Delta and OTG Management, the airport restaurant company that owns and operates all the concessions in Terminals C and D.
Read more at the New York Times.