GIVING “YOUR WORD”

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Leadership and Marketing Update from H. LEINER & CO.

When you give “your word” to someone, is it reliable? Be honest…

Do you:

  1. Do what you said you’d do…and on time?
  2. Do it the way you know it’s supposed to be done, unless you explicitly said you were doing it differently?
  3. Do what you are expected to do, even if the details were not explicitly mentioned?
  4. Agree to be held accountable for what you say, and are confident that other people will also find evidence for what you say is true?
  5. Comply with social moral and governmental standards of right and wrong and good and bad behavior?

Following through with what you say you will do is extremely important for building trust and reputation.

Ask yourself these 5 questions when you commit to doing something, so that you know what you are getting yourself into and how to proceed accordingly. If you aren’t clear about some details of the instructions, ALWAYS ask questions to clarify. It is not a sign of weakness, but rather pro activeness. Being clear about details will help you be the definition of reliability!

(Insigniam Quarterly)

Update brought to you by:

www.hleiner.com

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