Jury Might Get To Decide Whether Starbucks Underfills Its Lattes

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Two litigious latte lovers are seeing their cups half empty.

Starbucks is the target of a new lawsuit brought by two Californians who claim the coffee giant cheats patrons by shorting their lattes by 25% in order to cut costs.

“By underfilling its lattes, thereby shortchanging its customers, Starbucks has saved countless millions of dollars in the cost of goods sold and was unjustly enriched by taking payments for more product than it delivers, the suit reads. Read more at the NY Daily News.

A federal judge has allowed the lawsuit to move forward, Business Insider reports. U.S. District Judge Thelton Henderson in San Francisco dismissed Starbucks’ efforts to have the case thrown out.

In the suit, plaintiffs Siera Strumlauf and Benjamin Robles charge that Starbucks advertises 12-ounce, 16-ounce, and 20-ounce serving sizes, but trains its staff to make the drinks in a way that leaves them 25% short of the advertised amount.

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1 COMMENT

  1. Starbucks is a company that supports the toieva community and it’s projects. Please go to dumpstarbucks.com and see for yourself.

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