The Lakewood, NJ, Mobile 311 citizen website used to allow Lakewood citizens to communicate via a computer, phone, or tablet directly with the Department of Public Works (DPW) at http://lakewood.mobile311.com for non-emergency requests and concerns has been updated.
Citizens can now use this site to report bulk, brush, metal, and E-waste (electronics) pickup; and pothole repair. Also, residents can now indicate what zone they are in when entering a request. Keep in mind that if a request is made for pickup after the regularly scheduled zone pickup, the pickup will not be made until the following month’s scheduled pickup.
After citizens create an account, log in, and report issues to Lakewood Township Department of Public Works, the issues are automatically converted to work requests and routed to the Department of Public Works. Citizens and Lakewood Township employees can attach photos and notes to their requests. Users can track the status of their requests and view comments entered by the Department of Public Works in response to their request. Remember to save the site as an icon to make it an app.
This application is NOT for leaf collection or snow removal issues. Patrick Donnelly, director of Lakewood’s DPW, says, “Should an emergency arise, call 911 and do not use this application.”
The application is available to make a report 24 hours a day, seven days a week. If requests are made when the DPW is closed, those requests will be viewed the next business day. The DPW is open Monday through Friday, 7:00 a.m. to 3:30 p.m., exclusive of Saturdays, Sundays, and holidays.
For more information, contact Lakewood Township DPW at 732-905-3405.