Some clients of Washington state’s Obamacare exchange say they have been incorrectly charged for coverage already, and can’t log into the website because it is down, KING 5 News in Seattle reports.
The site allows people to pick their payment date, and Shannon and Josh Bruner told the station last week that they signed up to pay on Dec. 24. They say they were billed early, leaving their bank account $800 in the red.
They were unable to get onto the site to fix the problem because it was down for the second week in a row. The incident raises yet another privacy concern about the healthcare exchanges — unauthorized access to bank accounts.
Another person contacted the station saying he had been doubled billed.
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