Attention, unemployed copyeditors: Macy’s may soon have a job opening for you.
The department store giant mailed a catalog to customers earlier this month which mistakenly offered a $1,500 sterling silver and 14-karat gold necklace for just $47. The heading: “SUPER BUY.”
The actual sale price was supposed to be $479, but Macy’s printed the 44-page circular without the “9.”
According to WFAA-TV in Dallas, customers flocked to the Collin Creek Mall to buy them before Macy’s was able to catch the error.
Robert Bernard, a late-comer who went to buy one as an anniversary gift for his wife, arrived too late for the accidental sale-a customer in line in front of him bought the store’s remaining necklaces, Bernard said. But a clerk offered to have a pair shipped to his house:
Total Savings was $1,400, his receipt reads.
But a couple days later, Macy’s left him a voicemail.
“This item has the wrong price for $47,” a Macy’s call center employee said in Bernard’s voicemail. “The correct price is $479 dollars and because of that pricing error, your order has been canceled and I apologize.”
“When the mistake was caught, signage did go up in the fine jewelry department and on store doors alerting customers that a mistake had been made,” a Macy’s spokeswoman said in a statement to the network. “For those customers who bought the necklace at the $47 price, they were fortunate. For the gentleman you spoke with, he was not so fortunate. We are sincerely sorry he was disappointed and unable to buy the necklace at the $47 price for his wife.”
Source: THE SIDESHOW