I just thought I would drop you a note to inform you that I had purchased your matzo and was very much disappointed as the matzo was burnt around the edges (all the slices) and the whole rest of the matzo had a burnt taste to it. I found it very difficult to enjoy it and ended up throwing most of it out.
I have my doubts whether I would ever buy your product again.
We are sorry to hear of your experience, but we must inform you that we are not a matzoh bakery, nor do we operate one. We are a Jewish news website. We are not sure which bakery or people you are attempting to contact with your matzoh complaint. We are sorry that you had to endure burnt matzoh. We hope that your future experiences are better and that you successfully make contact with those you are trying to reach.