The MTA’s president on Wednesday offered riders an apology for the shoddy state of the city’s transit system, the NEW YORK POST reports. “We’re not happy with the service. And we do owe the public an apology,” MTA president Pat Foye said during a state budget hearing in Albany.
The long-awaited mea culpa came under grilling from Sen. James Skoufis, who heads the Senate Investigations Commission. “The MTA is the dirtiest, least reliable, slowest and most expensive transit system in the world,” Skoufis railed, adding that transit officials in Japan apologize to riders if a train leaves 25 second early and asking if the MTA plans to do the same.
“Does the MTA owe the riders an apology?” Skoufis asked Foye. “It’s improved in certain ways” but has a ways to go, Foye responded — later offering an actual apology to the public for the state of the system. “The short answer is absolutely yes,” he said. “Of course, the service is not acceptable. It’s improving.” Read more at the NEW YORK POST.