Passengers on Thomas Cook flight TCX9641 from Menorca were told to expect an eight-hour wait while an engineer was flown out from the UK. One passenger then identified himself as a qualified aircraft engineer and offered to try to remedy the fault. He was successful, and the plane landed in Glasgow only 35 minutes late. A spokeswoman for Thomas Cook said the company followed strict procedures to ensure the man was qualified to work on the aircraft, a Boeing 757-200, during the incident this past weekend.
The passenger worked for another airline, Thomsonfly, which has a reciprocal maintenance agreement with Thomas Cook.”When they announced there was a technical problem he came forward and said who he was, ” she said.
“We checked his licence and verified he was who he said he was, and he was able to fix the problem to avoid the delay.
“We are very grateful that he was on the flight that day.”
Holidaymaker Keith Lomax, from Stirling, was travelling home from a week’s break with his wife when the plane’s captain announced the expected delay.
“We were in the plane, ready for take-off, when he announced there was a technical problem and that an engineer might have to be flown out from Manchester to fix it,” he said.
“Then a stewardess told us there was an engineer on board and they were checking out to see if he could work on it. He was obviously successful. When he came back onto the plane there was a round of applause from the back of the aircraft.
“It was reassuring to know the person who had fixed it was still on the aeroplane. What are the odds of something like that happening?”
{BBC News/Matzav.com Newscenter}
