New Yorkers Send In More Than 8,000 Photos Of Complaints To 311


canon-cameraSmile, you’re on candid camera – everywhere.

When you’re not being videotaped by security cameras and spied on by license-plate readers, you’re being watched by fellow New Yorkers and their camera phones.

In 2008, the 311 complaint hot line introduced a program that allows people to submit photos, audio and video with their grievances. Though only about 100 were submitted the first year, it has skyrocketed to more than 8,000 iPhone-aided complaints in the last 15 months.

From dogs in the deli to roosters in the yard, to bugs in the food – someone is always watching.

“The proliferation of smartphones helps,” said 311 director Joe Morrisroe. “For the customer, the picture is better than words . . . They have presumed evidence that shows something is out of line.”

Most cutting candids reviewed by The NY Post went to the departments of Health and Transportation and the Taxi and Limousine Commission.

The city received 196 photos against food establishments and 468 pictures attached to consumer complaints – from ruined laundry at an Upper East Side dry cleaners to “mandatory tips” at an upscale Midtown sushi joint.

One tipster submitted three photos of a suited man at Florio’s Ristorante in Little Italy on Feb. 12, alleging he sold cigars to minors. (The restaurant has a cigar shop at the front.)

Read more at the NY Post.

{ Newscenter}



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