United To Notify Passengers Facing ‘Full’ Flights, Offer Options

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United Airlines on Monday said it will start notifying travelers when an upcoming flight is expected to be full or nearly full and allow concerned passengers to switch to a different flight or cancel and receive a travel credit.

The new policy, which comes just days after a doctor’s tweet about an unexpectedly packed flight from New Jersey to California went viral, begins next week and will continue through June 30, United said in a statement posted to its website.

The airline said more than 85% of its flights are less than half full due to the coronavirus pandemic, but that some flights are filling up as more cities and states begin to open.

Read more at USA Today.



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